Covenant Technology Partners

Dynamics 365 Functional Consultant

Covenant Technology Partners provides custom business applications and systems for a wide range of clients using Microsoft’s Dynamics 365. The ideal candidate will be able to work on their own or as part of a team. The candidate should have an excellent understanding of working in a remote environment and working on teams. Candidate must have a strong desire to learn new technologies.

Job Description
The successful candidate should have experience working with Microsoft Dynamics D365 (Customer Engagement) 2011/2013/201/2016/D365.  An understanding of customizations and configurations within Dynamics 365 and Dynamics 365 capabilities to identify operational and strategic needs and translate those into D365 business requirements.  This person will be responsible for interacting with key stakeholders leading requirements gathering, consolidating requirements, documentation, and customization and configuration of Dynamics 365.

​Understanding of Dynamics 365 functionality provided out of the box is a key requirement for a Functional Consultant.  This will require some hands on with Dynamics 365 building out the solution using basic customizations and configurations.


  • Familiar with Dynamics CRM 2011, 2013, 2015, 2016, or D365

  • Business Analysis

    • face to face with key business stakeholders and discussing their organization

    • planning and facilitating requirements gathering

    • strong writing skills, ability to produce high quality requirements documents

    • gap analysis between current process and Dynamics 365

  • Consolidating requirements

  • Documentation: Solution Design, Functional Requirements, Business Architecture, Test Plans, Test Scripts, User Guides, Entity Relationship Diagrams (ERD), Business Process

  • Setting up Dynamics 365

  • Architecting a solution

    • Data Modeling and generating the ERD

    • Identify potential solutions to meet requirements

  • Dynamics 365 Customization and Configurations

    • Creating and customizing Entities and Fields

    • Create Form working with the stakeholders

    • Business Logic:  Business Process Flows, Business Rules, and Workflow

    • System Views, Charts, and Dashboards

    • Security Model: Business Units, Security Roles, Teams, Access Teams, Field Level Security

    • System Settings

    • Configuring Mobile Applications and App for Outlook

  • Understanding of extending D365

    • Service Side Automation

    • Client-Side Automation

    • PowerApps

    • Flow

    • PowerBI

  • Reporting

    • Out of the box Charts and Reports

    • Views

    • Word and Excel Templates

  • Understanding of Dynamics 365 integration methods (Scribe, SSIS, Web services, etc.).

  • Testing

  • Training

  • Solution Deployment

  • 3rd Party Add-Ons

  • Go-Live Support


  • 1+ years of MS Dynamics experience

  • 1+ years of Business Analysis, consolidating requirements, and Documentation

  • 1+ years’ experience in customizing and configuring Dynamics CRM

  • Excellent interpersonal, facilitation, oral and written communication skills.

  • Strong analytical and problem solving skills

  • Intermediate experience with word processing, spread sheet, database, reporting and flowcharting applications.

Minimum Requirements

  • Excellent verbal and written communication skills between both the customer and all levels within the organization are required.

  • A friendly and spirited personality that shines through in written and spoken communication, while maintaining an uncompromising level of professionalism

  • Ambitious, and self-motivated team player who is comfortable working in a fast-paced environment with a desire to continue to learn new and market leading technologies.

  • Must be willing to learn Microsoft Technologies.

  • Willing to become certified in Microsoft related field.


  • Bachelor of Science in Computer and Information Technology or related field

  • Equivalent work history in Technical field  also accepted

  • Certification in Microsoft products a plus

Desirable Skills

  • ETL processes and documentation

This is a full-time, salaried position. Qualified candidates should respond with a copy of their resume as well as salary requirements to  

Covenant Technology Partners is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law