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Early Access Features in Dynamics 365 CE August 2024

Early Access Features in Dynamics 365 CE August 2024

Dynamics 365 Sales introduces new features that help businesses improve their efficiency, collaboration, and intelligence. These features include AI-generated insights, streamlined automation, and enhanced coaching capabilities. These updates reflect Microsoft’s commitment to empowering sales teams and driving business growth through advanced CRM solutions.

BlogsCustomer EngagementDynamics 365
How manual customer relationship management is impacting your business

How manual customer relationship management is impacting your business

Small and medium-sized businesses need strong selling processes to sustain success and scale to the next level. However, manual processes caused by outdated customer relationship management (CRM) software, low employee CRM adoption, and a lack of technology altogether hinder the sales process and stunt the organization’s growth.

BlogsCopilotCustomer EngagementDynamics 365
Implement AI-driven improvements for sellers & customers with Microsoft Dynamics 365 Sales Copilot
Implement AI-driven improvements for sellers & customers with Microsoft Dynamics 365 Sales Copilot

Implement AI-driven improvements for sellers & customers with Microsoft Dynamics 365 Sales Copilot

Small and medium-sized businesses must identify ways to stay ahead of their competition by empowering their sellers to provide clients with a high-quality customer experience. Artificial intelligence (AI) allows these organizations to optimize their sales processes...

BlogsCustomer Engagement
Elevating Customer Satisfaction with MS 365: Empowering Your Customer Service Division with the Right Tools
Elevating Customer Satisfaction with MS 365: Empowering Your Customer Service Division with the Right Tools

Elevating Customer Satisfaction with MS 365: Empowering Your Customer Service Division with the Right Tools

In the realm of customer service, meeting and exceeding customer expectations is crucial for business success. To achieve this, having the right tools and technologies in place is paramount. Enter Microsoft D365, a comprehensive suite of applications and services...