Reasons to NOT stay on an older version of CRM:
- More than likely the version has reached end of life and is no longer supported by Microsoft.
- Underlying Database and Operating system support will also fall out of support
- Unsupported software is a security vulnerability
- CRM is running code that is outdated.
- Troubleshooting issues is more timely / costly because of outdated code and functionality.
- If your support resources leave, you will not be able to replace them, technologists don’t stay on the old stuff.
- Stuck using Internet Explorer 11 in order to run your CRM.
- Cannot run across different browsers.
- Can no longer sync with Outlook.
- Can’t access through mobile.
- Limited reporting capabilities.
- Can’t get the latest and greatest update coming out of Microsoft.
- Missing out on new and better functionality.
- Your competition will beat you in the marketplace if you let them have a technological advantage