Dynamics 365 Customer Insights
At Covenant Technology Partners, we leverage Dynamics 365 Customer Insights – Journeys to empower your marketing team to build and nurture lasting customer relationships. Our expertise enables you to utilize valuable insights, collaborate seamlessly with Teams, and integrate AI-driven Copilot for enhanced decision-making. This allows you to create personalized customer journeys and engage more effectively. With our solutions, you can effortlessly manage your marketing campaigns on the go using the mobile app, track the activities your contacts and leads engage with, handle service cases they’ve opened, and analyze feedback from surveys completed via Customer Voice.
Begin Anywhere, Enhance as Needed with Dynamics 365 Customer Insights Base Plan
Discover the Full Potential of Your Customer Data
Integrate Dynamics 365 Customer Insights Base Plan with advanced analytics and comprehensive data sources. Unify customer data with personalized journeys, including up to four environments, 100,000 Unified People, and 10,000 Interacted People. This integration helps you analyze customer data from various channels, understand customer behaviors, and make informed decisions. The solutions enable you to create personalized customer experiences by leveraging AI-driven insights and predictive analytics. You can track customer interactions across multiple touchpoints, segment your audience for targeted marketing, and measure the effectiveness of your campaigns. By acting on valuable insights, you can drive customer engagement, build strong relationships, and foster loyalty, ultimately leading to increased business growth.
Achieve Marketing Excellence with Dynamics 365 Customer Insights Attach
Unify and Personalize Your Customer Journeys
Add connected customer journeys and campaigns with unified customer data to your qualified Microsoft stack. This plan includes unlimited users, 100,000 Unified People, and 10,000 Interacted People. Ideal for organizations with a qualifying Dynamics 365 application, this integration helps you analyze customer data from various sources, understand customer behaviors, and create personalized experiences. You can track customer interactions across multiple touchpoints, segment your audience for targeted marketing, and measure the effectiveness of your campaigns. By leveraging AI-driven insights and predictive analytics, you can make informed decisions, enhance your marketing strategies, and drive customer engagement. This comprehensive approach enables you to build strong relationships and foster customer loyalty, ultimately leading to increased business growth.
Expand Your Reach with Unified People Packs
Tier 1: 100,000–500,000 Unified People
Expand your capacity to unify customer profiles with this tier, supporting up to 500,000 Unified People. Sold in packs of 100,000 Unified People, this tier is perfect for small to medium-sized businesses looking to scale their data integration and gain deeper customer insights. Enhance your ability to understand customer behaviors and personalize experiences effectively.
Tier 2: 500,000–2 Million Unified People
Boost your ability to unify customer profiles with this tier, supporting up to 2 million Unified People. Sold in packs of 100,000 Unified People, this tier is perfect for larger businesses aiming to elevate their customer engagement strategies. Utilize advanced analytics to segment your audience, track interactions, and optimize marketing campaigns for improved results.
Tier 3: More than 2 Million Unified People
Unlock the full potential of your customer data with this tier, supporting more than 2 million Unified People. Sold in packs of 100,000 Unified People, this tier is designed for enterprises seeking comprehensive insights. Drive strategic decision-making, foster customer loyalty, and achieve significant business growth by leveraging extensive customer data.
Boost Your Insights with Interacted People Packs
Tier 1: 10,000–50,000 Interacted People
Increase your capacity to connect with more people or accounts with this tier, supporting up to 50,000 Interacted People. Sold in packs of 5,000 Interacted People, this tier is ideal for small to medium-sized businesses looking to enhance their customer engagement and track interactions more effectively.
Tier 2: 50,000–250,000 Interacted People
Boost your ability to connect with more people or accounts with this tier, supporting up to 250,000 Interacted People. Sold in packs of 10,000 Interacted People, this tier is perfect for larger businesses aiming to elevate their customer interaction tracking and engagement strategies.
Tier 3: More than 250,000 Interacted People
Maximize your capacity to connect with more people or accounts with this tier, supporting more than 250,000 Interacted People. Sold in packs of 50,000 Interacted People, this tier is designed for enterprises seeking to fully leverage their customer interaction data for comprehensive insights and strategic decision-making.
View Our Marketplace Offerings:
Dynamics 365 Customer Insights Blogs
Exciting New Features in Dynamics 365: 2025 Release Wave 1
Learn how Dynamics 365 2025 Release Wave 1 can transform user experience with features designed for better productivity and integration.
Unlock the Full Potential of Dynamics 365 Customer Insights – Journeys (formerly D365 Marketing): Advanced Email Management and Journey Analytics for 2025
Explore the latest updates for Dynamics 365 Customer Insights - Journeys. Enhance your marketing strategies, personalize messages, and boost your campaign results.
Transform your Sales Strategy with new Sales Copilot features in Dynamics 365 CE for 2025
Discover the power of Dynamics 365 Customer Engagement for your sales strategy. Explore the latest advancements and updates that will revolutionize your approach.
SOLUTIONS MADE FOR YOU
Want More Information?
Contact us today to discover how our Dynamics 365 consulting services and Customer Insights solutions can help your business achieve its goals.