Fewer Disruptions. Stronger Security. Lower Total Cost.
We help IT leaders manage their Microsoft environment with AI-driven monitoring, automation, and predictive analytics — replacing reactive support with predictable performance, hardened security, and Microsoft licensing right-sized as your environment evolves.
Managed Services for a Future-Ready Business
Microsoft 365 Support
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Frequent issues, inconsistent support, and underutilized tools can slow your teams down and impact productivity. We provide responsive support and proactive guidance to resolve issues quickly, stabilize your environment, and help you get more value from Microsoft 365 so your employees can stay focused and efficient.
Copilot Center of Excellence
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Low adoption, inconsistent usage, and limited understanding of Copilot capabilities can reduce its impact across your organization. We provide ongoing guidance, issue resolution, and adoption support to improve results, keep your teams aligned on best practices, and ensure you realize measurable value from your Copilot investment.
MAM/MDM Support
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Managing devices across platforms while maintaining security and compliance can put strain on IT teams and increase risk. We provide ongoing support and proactive management to resolve device issues quickly, strengthen security, and ensure consistent, reliable access across all endpoints.
Power Platform Support
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Unmanaged apps, inconsistent workflows, and limited oversight can lead to inefficiencies, errors, and scalability challenges. We provide ongoing support and optimization to keep your apps and automations running smoothly, improve governance, and help you scale solutions that drive real business value across your organization.
App Development Support
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Unstable or outdated business applications can disrupt operations and slow innovation. We provide ongoing support, maintenance, and enhancements to keep your applications reliable, improve performance, and ensure they continue to meet evolving business needs.
Dynamics Support
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Ongoing issues, limited support, and slow enhancements in your Dynamics environment can disrupt operations and hinder efficiency. We provide responsive support and continuous improvements to resolve issues quickly, optimize performance, and help you get more value from your Dynamics investment.
Data Engineering and Architecture Support
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Disconnected data, performance issues, and limited visibility can make it difficult to trust insights and make informed decisions. We provide ongoing support and optimization to improve data reliability, enhance performance, and deliver a scalable, secure foundation so you can turn data into actionable insights with confidence.
Infrastructure Engineering and Architecture Support
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Aging infrastructure, performance issues, and security gaps can create risk and limit your ability to scale. We provide ongoing support and optimization to strengthen security, improve reliability, and ensure your environment can support growth while keeping your core systems running smoothly.
Security and Compliance Support
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Evolving threats, compliance requirements, and limited visibility can put your organization at risk and strain internal resources. We provide continuous monitoring, issue remediation, and proactive improvements to strengthen your security posture, maintain compliance, and give you confidence that your data, users, and systems are protected.
AI Support
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AI solutions can lose effectiveness over time as business needs change and new capabilities are introduced. We provide ongoing support and optimization to improve performance, adapt to evolving requirements, and ensure your AI investments continue to deliver meaningful, up-to-date business value.
ADP Sync Support
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Breakdowns in employee data syncs, changing vendor requirements, and limited visibility into automation can create errors and manual rework. We provide ongoing support and enhancements to keep integrations running reliably, adapt to changes quickly, and ensure your automation continues to deliver accurate, efficient results.
CTP Enterprise Support
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Fragmented support, competing priorities, and limited internal resources can make it difficult to maintain performance, security, and continuous improvement across your environment. We provide flexible, end-to-end support to resolve issues faster, strengthen your systems, and help you prioritize and deliver ongoing enhancements that drive long-term business value.
Experience + IT Leadership
Covenant leverages rich Intellectual Property and deep Microsoft solution expertise to optimize the health and performance of your environment. Our IP and capabilities include:
- Chat-bot: Tier-0 AI enabled chat-bot to proactively resolve issues before engaging the helpdesk
- 24/7: Proactive solution monitoring around the clock
- Knowledge-base: Solution knowledge-base and training for your helpdesk (Tier-1) enabling first contact resolution
- Assessment of Solution Health: We do not wait for a system to fail before acting. System failures are much less costly when the issues are resolved before users are impacted
- Health Maintenance: On-going patching and tuning to optimize the solution performance based on the business needs
- World-class Tier-2 and Tier-3 Solution Resources: Our team includes some of the best architects, of these solutions, in the U.S. Very few if any MSPs have the ability to escalate issues to such a high level
- Microsoft: We have direct access to Microsoft support and product team resources
- World-class IT Leaders: Virtual CIO, CISO and architecture leadership for road mapping, project planning and achieving ROI on your IT budget
View Our Marketplace Offerings:
THE DETAILS
How it Works
Pay per Incident
With this plan, you will get a health assessment and access to our case management system to log and review cases. You will also receive a regular solution health check
Performance SLA
This plan is optimized to your needs over a period of time. You may optimize for cost reduction, risk reduction, performance, and/or user experience.
WHAT OUR CLIENTS SAY:
Client Case Studies
Overflow Help Desk Support for O365 Tenant Migration
Learn how our Overflow Help Desk Support for O365 Tenant Migration case study transformed client experiences and efficiency.
Managed Services Blogs
SharePoint Security/Governance and Artificial Intelligence
At Covenant Technology Partners, we have access to tools and expertise necessary to do an initial assessment and security hardening of your SharePoint environment as you implement AI tools such as Microsoft Copilot.
Microsoft Unified Support vs Covenant’s Enterprise Support
A customized support model that provides break-fix and proactive support from our subject matter experts and Microsoft engineers.
What is Managed Services?
Managed services is a way of outsourcing your IT needs to a reliable and experienced partner who can handle the day-to-day operations, maintenance, security, and optimization of your IT infrastructure. Managed services can help you reduce costs, improve efficiency,...
SERVICES MADE FOR YOU
Why Managed Services?
You need your systems to work. You want to avoid data loss and operational disruption. You want your users happy and your services secure from attacks. Our Managed Services can help you achieve these needs. Reach out here to learn more.




