Top 12 Reasons to Move to Dynamics 365 Customer Engagement in the Cloud

by | May 24, 2021

Top 12 Reasons to Move to Dynamics 365 Customer Engagement in the Cloud:


  1. Will be running the latest and greatest from Microsoft with seamless upgrades as part of bi-yearly release waves.
  2. Easily support a synched sandbox and production environment without the need for timely and costly upgrades.
  3. Microsoft cloud provides enhanced infrastructure and stability.
  4. Microsoft is continually investing and improving their software, your next upgrade is the last upgrade you will ever do
  5. Other modern Microsoft software is available when you are on current CRM – including Marketing, Customer Insights, Field Service and more
  6. Functionality that used to require code now comes out of the box.
  7. Highly customizable using enhanced functionality for administrators.
  8. Can preview new features without disrupting day-to-day operations.
  9. Runs on the Power Platform which seamlessly integrates to Power Apps, Power Automate, Power BI and Microsoft’s dataverse.
  10. Integrated business operations with Microsoft 365, Outlook, Microsoft Teams, and other Dynamics products.
  11. Modern user experience which allows end users to go from computer to tablet to mobile across different browsers.
  12. Covenant can easily move your data from your current version to the new using our proprietary Data Migration tool.