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Our Healthcare Client has a very complex O365 environment with over 30,000 users. Providing Tier 2 and Tier 3 support to address and resolve identified and reported issues was problematic with delated resolution of user issues as well as overall low user satisfaction with the resolution process. The delated user resolution caused operational issues resulting in reduced efficiencies and effectiveness of our client's operations.
We successfully matured & transformed the organization's reporting solution. We migrated them from MicroStrategy to PowerBI which, in turn, provided them much more robust reporting capabilities while increasing their return on investment.
Microsoft Ignite features four main themes: empowering everyone for a new world of hybrid work, building a hyperconnected business, innovating anywhere from multi-cloud to edge, and protecting everything with end-to-end security. Keep reading to learn more about...
Covenant held a client appreciation event at Novellus on Main Street where we had lively conversation, tasty food, and an enriching mixology class with our wonderful clients! We will be hosting another one early in 2022 and hope to see you there!...
October 8, 2021 Reply to a message in chat You can now reply to a specific message in chat! Hover over the message you want to reply to and select More options Microsoft Teams more options icon > Reply. A preview of the message you’re replying to will show up in...
Have you been looking for a fully-managed, secure platform for your web apps? Azure App Service is designed to help you build, deploy, and scale your web apps and APIs on your terms. Work with .NET, .NET Core, Node.js, Java, Python or php, in containers or...
Transition to the latest Microsoft BrowserIs your business still using Internet Explorer 11?If so, please keep these dates in mind: November 30, 2020: Microsoft Teams web app stopped supporting Internet Explorer 11, which could impact productivity for your...
Covenant Technology Partners and our partner, Cincom Systems, would like to help construction companies that drive business for project estimators. 2020 proved that resilience through digital transformation is key to keeping business and construction jobs running...
On July 31, 2021, Microsoft will be turning off Skype for Business Online. Microsoft advises that Skype users upgrade to Microsoft Teams. Microsoft Teams extends the capabilities of Skype for Business, bringing together chat, meetings, calling, collaboration, app...
Microsoft has been a leader in the 2021 Gartner Magic Quadrant for Analytics and Business Intelligence Platforms for 14 consecutive years. For the third year, Microsoft is positioned furthest to the right for completeness of vision and furthest up in the ability to...
Recently announced support regarding Teams
Security has proven to be the foundation for digital empathy in a remote workforce during the pandemic. When billions of people formed the largest remote workforce in history, overnight, teams learned much more than how to scale Virtual Private Networks. Companies...
Microsoft put out a blog that introduces all the new features in Teams! Check it out: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-november-2020/ba-p/1945889 New Features: Meetings Calling Devices Chat &...